Returns & Exchanges

At COPPERTIST.WU, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at support@coppertistwu.com with your order number and the reason for the return to receive an authorization code.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, certificates, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our designated processing center.

• 4.
  Receive Refund or Exchange

  Once our artisans inspect the returned item, we will process your refund to the original payment method or ship your replacement within 5-7 business days.